Payment Policy
Payment & Security Policy
HOLLINGSBY — hollingsby.com
This Payment & Security Policy explains how payments are processed on hollingsby.com (the "Site"), what payment methods we accept, and how we protect your payment information.
1. Accepted Payment Methods
We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover, as well as digital wallets such as PayPal, Apple Pay, and Google Pay, depending on your checkout options.
2. Currency & Pricing
All prices on the Site are listed in U.S. Dollars (USD) unless otherwise stated. If you are paying with a card issued outside the United States, your bank may apply a currency conversion and, in some cases, a foreign transaction fee. These fees are set by your card issuer and are not charged by HOLLINGSBY.
3. When Your Card Is Charged
Payment is authorized and charged in full at the time your order is placed. We do not offer partial charges or pay-on-delivery options. If we are unable to fulfill your order for any reason, we will issue a full refund to your original payment method.
4. Payment Security
- All payments are processed through PCI-DSS compliant third-party payment processors.
- Your card information is encrypted in transit using industry-standard SSL/TLS technology.
- HOLLINGSBY does not store your full credit card number, CVV, or other sensitive payment credentials on our servers.
- Payment information is used only to complete your requested transaction and is not shared for any other purpose.
5. Sales Tax
Applicable sales tax is calculated automatically at checkout based on your shipping address, where required by law, and is shown as a separate line item before you complete your purchase.
6. Declined or Failed Payments
Payments may be declined due to incorrect card details, a billing address mismatch, insufficient funds, or your bank's fraud checks. If your payment is declined, please verify your information and try again, or contact your card issuer. If the issue continues, contact us at support@hollingsby.com.
7. Fraud Prevention & Order Verification
We use automated screening and may, in some cases, manually review orders to detect and prevent fraudulent transactions. We reserve the right to cancel or refuse any order suspected of fraud or unauthorized use of a payment method, and will notify you by email if this occurs.
8. Questions
If you have any questions about a payment or charge, please contact us at support@hollingsby.com or by mail to 30 N Gould St Ste N, Sheridan, WY 82801, United States.